Domestic(USA) Shipping Information:
1. Domestic (USA) Shipping Options
2. Same Day Shipping*

International Shipping Information:
1. International Shipping Options (except Canada)
2. Canada Shipping Options
3. International Shipping Information

How are shipping and handling charges determined ?

Shipping Information

ToyHo.com provides a number of shipping options so that you may choose the option that suits you best. We use a variety of shipping carriers to provide options that include:

Economy Shipping

Standard Shipping

Express Shipping

Premium Shipping

International Shipping.

See the details below to determine which option is right for you. (International Shipping is available to over 200 countries)

Domestic (USA) Shipping Information:

Description	Travel Time	Shipping Cost
Economy Shipping	7 - 9 Business Days*	$5.99 (then varies based on weight)
Standard Shipping	4 - 7 Business Days*	$9.99 (then varies based on weight)
Express Shipping**	2 - 4 Business Days*	$24.99 (then varies based on weight)
Premium Shipping**	1 - 3 Business Days*	$29.99 (then varies based on weight)

Please Note:

* In all domestic shipping options Business Days are weekdays i.e. Monday-Friday, excluding Saturday, Sunday and holidays. Alaska, Hawaii, Puerto Rico and the Virgin Islands may take an additional day.
**Guarantee for Express & Premium options are a full shipping refund unless delay is due to situations beyond our control, including but not limited to: inclement weather, and natural or man-made disasters.

US Virgin Islands: Due to the high cost of shipping, there will be a $10.00 surcharge added to all US Virgin Island orders. Economy shipping may take up to 21 business days.

APO / FPO: All orders will be shipped via our Economy shipping method only. Premium Shipping & Standard Shipping are available, however, we cannot guarantee delivery of order via premium or standard shipping. All orders will ship via the USPS and the delivery time is approximately 6-10 business days to the military post office. Delivery times to the buyer will vary based on the military and where the final destination is located.

Please Note : We don’t deliver to PO Box Address

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2. Same Day Shipping*

Same day shipping doesn't apply to:

• International Orders
• Orders placed on Saturdays, Sundays, or holidays
• Orders for Mascots, large props, or Special Order items

Please Note: For delivery to addresses in Alaska, Hawaii, Puerto Rico, and the Virgin Islands via Standard Shipping, please allow an additional 1-2 days from the time frames listed in the shipping option drop down at checkout.

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International Shipping Information

ToyHo.com ships to over 200 Countries via International Ground Shipping. Shop as normal and choose the International Shipping option at checkout.

International Shipping Options (Except Canada):

Economy Shipping	14-20 Business days	$39.99 (then varies based on weight)
Express Shipping	7-14 Business days	$49.99 (then varies based on weight)

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Canada Shipping Options

Priority Shipping

10 - 14 Business Days

$24.99 (then varies based on weight)

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• Once we have received your order, we ship your order to our International Forwarder Shipper for further shipping according to the shipping method selected by you. And when shipped by the latter, we will mail you the tracking number. Overall, your order should reach you in time as per the shipping method selected by you.
• Once the package has left the US & is handed over to your Local Postal Service, from this point onwards you will not get accurate tracking information through USPS (or the shipper we selected). USPS will be given by your Local Postal Service about the status of the package & USPS will post the update on their website.
• It will be advisable to wait for a couple of days (for customs clearance) & then check on both USPS.com & on your local post office website for the status of your package with the Tracking Number sent to you.
• International shipping outside the US can be subjected to import taxes, customs duties and fees levied by the destination country. ToyHo.com is not responsible for these additional charges and they must be borne by the recipient. Contact your local customs office for further information. Customs clearance procedures can cause additional delay to the original delivery estimates.
• If you choose not to accept your package and pay for the taxes, ToyHo.com will decide whether to abandon the package or pay for it to be reshipped back to the United States. All the fees will be deducted from your purchase amount. Incase ToyHo.com chooses to abandon the package, you will not receive a refund.

Please contact your local customs office for further information.

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How are shipping and handling charges determined?

Shipping and handling charges are determined by the total weight of all of the merchandise ordered (Most items are considered to be one pound or more each, as our shippers do not allow calculations based on fractions of a pound).

The shipping and handling charges includes the following charges:

• The charges which we pay to shipper to deliver your items
• The handling charges to get your item ready for shipping
• The weight of the package (charges increase as weight does)

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List of holidays 2024 (warehouse closure dates):

Observed Holidays(2024)
Date	Day	Holiday
Jan 1st	Mon	New Year's Day
May 27th	Mon	Memorial Day
July 4th	Thur	Independence Day
Sep 2nd	Mon	Labor Day
Nov 28th	Thur	Thanksgiving Day
Nov 29th	Fri	Day After Thanksgiving
Dec 24th	Tue	Christmas Eve
Dec 25th	Wed	Christmas Day

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